Our family arrived to the United Stated in 1981 establishing in the city of Los Angeles, California. In a short period of time we started working in the commercial field, what made it possible for us to have two small supermarkets and have stock in a Latin food distribution company.
With approximately 10 years of dedication in the distribution of Latin foods gave us the experience required to know the Mexican consumer and what was needed, said experience and a detailed analysis of the growing Latin market, made us decide in developing a company of distribution of Mexican food in Florida, where the service was limited.
In August of 1996 we opened the doors of IMPORT-MEX, after two year of dedicated work by members of the family in a company that provided us with the knowledge of understanding the market and its different aspects. At first we got supplies from distributors of the area and of Los Angeles. The service to our customers started directly off trucks, due to the great response from our customers this made change our method of approach to a pre-sale system with a group of experienced sellers in the matter of Mexican products, and helped by a dependable mode of transport ting the products. Both parts of our system have increased as the necessity has groaned; we currently have a 40,000 square feet warehouse; 8 sellers, 4-tractor trailer, 6 trucks, and dedicated administrative personnel.
In 2005, 8 years after the doors of Import-Mex Distributor where opened, we can look back with satisfaction that our dedication as a family, a group of dedicated workers that have accompanied us, and the trust of primary nation wide companies, have brought together a company where its clients, our covered territory, and the margins of sale keep growing and speak for themselves.
- We provide a 100% of the Mexican products in demand.
- We conduct pre-sales every week with efficient salesmen that are characterized by their honesty and responsibility.
- Our products are delivered in the least amount of time, taking into consideration the loading, distance, and amount of the order.
- We are constantly updating our warehouse to assure our customer the best quality and quantity of our products.
- We are always incrementing our relationships with nation wide providers with efficiency, thanks to our professional and effective manner in witch we sell their products to the public.
From all our accomplishments these five where picked because we believe that they are the basis of the solid development of this company.
Fortify our basic aspects that have established the success of Import-Mex Distribution.
To be open to any opinion from our customers that will make their business with Import-Mex Distribution a more pleasant by correcting them with the steps required. Our customers are ones that can best inform us of our downfall, because to them we are dedicated and we depend on them.
To analyze the incorporation of new products into the market so that is can be appealing to our customer and the public.
To grow and better the factors that are necessary for our means, with this objective we look to represent and thank the commercial relationship that has characterized Import-Mex Distributor with our clients trough the years, and to invite those that have not done business with us to come and experience the professional environment of Import-Mex Distributor.
During the years of business we have shared the territory with different companies with the same commercial goals, we congratulate those that have accomplished those goals and grown in the business, but we also feel sorry for those that have not been so fortunate even though of their hard work. In both cases we are companions of the fight to succeed and even some times fail in our goals and any that the outcome is these should not be blamed on external factors but on internal ones, created by us, are the most responsible in every event